FAQ

  • While our team takes the absolute greatest care when handling and firing your masterpieces, occasionally pieces crack, warp, or experience glaze defects in the kiln. In the rare event that a piece does not survive the firing process due to a kiln malfunction or material defect, we will issue a studio credit or replacement piece. However, refunds will not be issued for minor aesthetic variations or natural firing anomalies. We can try to do our best to fix them, but never a guarantee how it will turn out, as it is art!

  • We do not require reservations—walk-ins are always welcome! However, to secure a spot, we recommend submitting a reservation request by completing this form.

    Once reviewed, we’ll send a confirmation if your request is approved.

    Weekends are our busiest times and can fill up quickly. While we’ll do our best to accommodate same-day requests, we strongly encourage booking in advance. If you’re looking for a quieter experience or more availability, weekday visits are highly recommended.

  • We offer a wide variety of pieces to choose from, with prices ranging from approximately $14 to $100+.

  • The time varies depending on the size and complexity of the piece. Usually takes around 1-2 hours.

  • We have around a 1-3 week turnaround, give or take.

  • We sure do! we have small pieces perfect for them- with plenty of supervision of course. We also sweet memory options like stamping your little one’s hands or feet into pottery to last a lifetime.

  • Absolutely! Its the perfect place for all kinds of events, including birthday parties, bridal showers, team building activities, and more! Our studio can host groups of all sizes. Reach out to us for package details and availability.

  • Yes! We offer shipping within the US at a rate. Cost starts around $10-$25 depending on piece(s).

    Takes 3-6 weeks give or take.

  • Yes! All of our paints are non-toxic.

  • Thank you for creating with us! Ceramics are special and does need a little extra care to keep it looking its best.

    If you need to wash it, we recommend gently handwashing only and throughly drying right away. Avoid soaking your piece in water. Please do not put them in the dishwasher, oven, or microwave.

    With a little love and care, your piece will stay beautiful!